Social media landscape via HLWIKI Canada #SocialMedia #SCRM #Branding

“The social media landscape is a complex and continually-evolving concept and it increasingly involves hundreds if not thousands of tools on the web. That said, the term social media refers to tools that enable social interaction and sharing of ideas, resources and digital objects with others. In 2010, these services are also known as Web 2.0 services and comprise text, images, audio and video; popular types of social media include blogs, podcasts, wikis, Twitter and location-based services such as FourSquare. In addition, these services are increasingly provided via mobiles and the iPhone4.”

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