Enterprise 2.0 and Complexity Risks — Cosent

The model distinguishes between:

  • externally created complexity, which cannot be influenced, like legal and regulatory requirements;
  • business model complexity, which results from strategic choices, where complexity supports superior value creation;
  • personal complexity, which is the complexity load experienced by individual workers in the context of performing work processes.

Great quote “The fallacy of control resides in the assumption, that complexity can be avoided and simplicity can be maintained.”

Posted via web from The @RLavigne42 Rear View Mirror

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