The @RLavigne42 Tweet Round-Up: 20:41 PM Mar 5th – 12:30 PM Mar 9th

  1. 5 Metrics to Measure Effectiveness of Social Media Customer Service http://t.co/RZkfgwz via @mutualmind
    20:41 PM Mar 5th from Tweet Button
  2. What marketers should know about SEO and Social Media http://j.mp/ejlYKZ
    20:42 PM Mar 5th from web
  3. The Four Tenets of the Community Manager http://t.co/GfJhZKV via @jowyang
    20:42 PM Mar 5th from Tweet Button
  4. RT @momotoronto: The MobileMonday Toronto Daily is out! http://bit.ly/dE4W0W ▸ Top stories today via @rlavigne42
    1:07 AM Mar 6th from Paper.li
  5. RT @DiegoTurro: @andrewcariboni driving a street car… Intoxicated… #mycitylives http://t.co/DcPzi3V
    2:47 AM Mar 6th from Twitter for iPhone
  6. RT @cdixon: SEO is no longer a viable marketing strategy for startups http://bit.ly/gjIzMJ
    2:51 AM Mar 6th from web
  7. Being on the outside looking in sucks
    2:57 AM Mar 6th from Twitter for iPhone
  8. RT @s_diplomatiKa: STAY TUNED live Twitter Q&A with all salon diplomatiKa artists starting at 7pm to discuss #originalbeauty installation http://bit.ly/9HEVD
    2:58 AM Mar 6th from TweetDeck
  9. @s_diplomatiKa dead link
    3:08 AM Mar 6th from Twitter for iPhone
  10. @Scobleizer thoughts on real vs movie persona?
    3:22 AM Mar 6th from Twitter for iPhone
  11. @clickflickca yep, but winding down from a night of editing
    3:23 AM Mar 6th from Twitter for iPhone
  12. @KRCraft @rickladd @martijnlinssen best quote ever
    3:25 AM Mar 6th from Twitter for iPhone
  13. RT @KRCraft: @rickladd @MartijnLinssen Talking politics or religion in public makes me feel like I’m ducked down peeing behind a shrub w/ my ass showing.
    3:25 AM Mar 6th from TweetDeck
  14. RT @Robin_Dickinson: @s_diplomatiKa charcoals are raw and primal – used by cave people indeed. They are a perfect match for the big human themes I like to draw.
    3:25 AM Mar 6th from TweetDeck
  15. @KRCraft and it is unique and done just for me by one of the fine folks at #bnotion
    3:27 AM Mar 6th from Twitter for iPhone
  16. @rickladd @scobleizer zuck
    3:28 AM Mar 6th from Twitter for iPhone
  17. @KRCraft you can your very own via #eightshit #bnotions
    3:31 AM Mar 6th from Twitter for iPhone
  18. @rickladd @krcraft has kinda a JoeCartoon vibe to it as well.
    3:39 AM Mar 6th from Twitter for iPhone
  19. RT @TheDanLevy#Winning RT @TweetSmarter: @CharlieSheen just became one of the 100 most followed people on Twitter: http://bit.ly/gnVKKw
    3:40 AM Mar 6th from ÜberSocial
  20. @KRCraft @rickladd whereas these days I feel more like it should read FLOP. This economy sucks ass
    3:43 AM Mar 6th from Twitter for iPhone
  21. @rickladd @krcraft well past the frustrated and tired stage. #cranky tonight
    3:48 AM Mar 6th from Twitter for iPhone
  22. @KRCraft diversifying quite a lot already
    3:49 AM Mar 6th from Twitter for iPhone
  23. @KRCraft sure. Catch me on skype whenever
    3:56 AM Mar 6th from Twitter for iPhone
  24. RT @MartijnLinssen: @rickladd @KRCraft thinking critically can be a life-saver, but will get you in many conflicts first
    3:57 AM Mar 6th from TweetDeck
  25. Looking forward to #TAOM. Tickets still available. A must see event if you are in #YYZ and want a #marketing advantage http://bit.ly/cX9Q0i
    10:35 AM Mar 6th from Tweetie for Mac Continue reading

The @RLavigne42 Tweet Round-Up: 19:59 PM Mar 3rd – 22:54 PM Mar 6th

  1. @faridkassam the community manager is the new middle management to say the least (especially in a world of Wikibrands (great book))
    19:59 PM Mar 3rd from Tweetie for Mac
  2. @Lori_Randall very striking photo. good choice
    19:59 PM Mar 3rd from Tweetie for Mac
  3. is honoured and thrilled to be connected to you. my thanks
    21:04 PM Mar 3rd from LinkedIn
  4. @dprihodko How are things David?
    21:11 PM Mar 3rd from Tweetie for Mac
  5. If you want to piss on the same pot that I do – please – have a asbestos skin – or be thick. Otherwise you WILL get burned. (via @dahowlett)
    21:12 PM Mar 3rd from Tweetie for Mac
  6. @dahowlett tweet sums you up perfectly. while you and I may disagree on element, you will forever have my respect for having an opinion
    21:12 PM Mar 3rd from Tweetie for Mac
  7. @dprihodko hustling and bustling everyday. each day is a learning opportunity and a sharing opportunity. this economy is getting old though
    21:16 PM Mar 3rd from Tweetie for Mac
  8. @dprihodko my latest vlog in case you missed it (http://www.youtube.com/watch?v=gp9FmhXvKJI) long one, so best to listen to audio only
    21:20 PM Mar 3rd from Tweetie for Mac
  9. @dahowlett which is why I respect your opinion (albeit somewhat strained by those 40 years ;-)
    21:25 PM Mar 3rd from Tweetie for Mac
  10. @dahowlett the one thing I know is that you do your research before spouting an opinion and even though your view is flawed ;-) it matters
    21:33 PM Mar 3rd from Tweetie for Mac
  11. Looking forward to stepping in the ring this weekend to MC the first WAMTAC Muay Thai event in Toronto http://warriormuaythai.com/ #Honoured
    21:40 PM Mar 3rd from Tweetie for Mac
  12. @dahowlett you are my goto guy whenever I need to detox from the kool aid ;-) albeit very much a social business advocate :-)
    21:41 PM Mar 3rd from Tweetie for Mac
  13. @dahowlett long, but you may enjoy listening http://www.youtube.com/watch?v=gp9FmhXvKJI feedback always and clearly appreciated
    21:42 PM Mar 3rd from Tweetie for Mac
  14. Smoke Signals from Toronto! ~> #usguysEH! Meet up almost sold out! http://bit.ly/hRxmd0 (via @samfiorella) So Looking Forward to this Event
    21:56 PM Mar 3rd from Tweetie for Mac
  15. How To Create Social Landing Pages | B2C Marketing Insider http://t.co/l0Wtt5F #marketing #socbiz (via @MarkFidelman) good insight
    21:58 PM Mar 3rd from Tweetie for Mac
  16. #sbweb Really like this slide on the Maturity Level for #socbiz http://twitpic.com/45s1fb (via @elsua_b)
    21:59 PM Mar 3rd from Tweetie for Mac
  17. @animal given your past interest in my vlogs, you may enjoy watching/listening to this one http://www.youtube.com/watch?v=gp9FmhXvKJI
    22:09 PM Mar 3rd from Tweetie for Mac
  18. @thebrandbuilder hardly even bother going in after the initial interest. they need to do something to really take it to the next level
    22:28 PM Mar 3rd from Tweetie for Mac
  19. The Future of Business – Don’t Sell, Just Engage — http://bit.ly/hklDDh (via @OwenGreaves)
    22:53 PM Mar 3rd from Tweetie for Mac
  20. RT @KRCraft: Goal >RT @jolewitz: as U develop a rep 4 putting tgthr successful teams clients will trust U 2 include the best & wnt worry abt SH #profserv
    22:56 PM Mar 3rd from TweetDeck
  21. RT @flipbooks: “You may not end up where you thought you’d be, but you always end up where you’re meant to be” ~Unknown #quote
    22:56 PM Mar 3rd from SocialOomph
  22. Latest Social Media and Social Business VLOG focussing on the Healthcare/Hospital Industry http://fb.me/WTsg4gcz
    23:30 PM Mar 3rd from Facebook
  23. @animal thanks for the RT and YouTube comment. Freudian slip FTW ;-) Only I had a mic so hearing her via mine thus echo. Thanks for watching
    8:28 AM Mar 4th from Twitter for iPhone
  24. @animal comment is perfectly fine. all valid points. need to think about having a dual mic feeding into my MP3 recorder.
    11:35 AM Mar 4th from Tweetie for Mac
  25. @animal Jo will appreciate the pretty comment when I mention it to her on Sunday ;-) I am MCing this event http://warriormuaythai.com/
    11:36 AM Mar 4th from Tweetie for Mac Continue reading

The @RLavigne42 Tweet Round-Up: 18:05 PM Jan 26th – 15:39 PM Jan 30th

  1. @MartijnLinssen i keep telling people, why would you do business using the most saturated and polluted tech out there (re: e-mail).
    18:05 PM Jan 26th from Tweetie for Mac
  2. @rdeis how goes Ray. Happy late 2011 best wishes
    18:06 PM Jan 26th from Tweetie for Mac
  3. @MartijnLinssen yep, very much a volume strategy. love the 2.0 filtering of spammers (e.g. crowdsourced reporting and blocking)
    18:17 PM Jan 26th from Tweetie for Mac
  4. @MartijnLinssen nice thing about cloud-based solutions. lots of feedback to pool from to isolate and remove spammers and false accounts
    18:42 PM Jan 26th from Tweetie for Mac
  5. Media is Exposure, Influence and a Call to Action regardless of the medium. Social simply allows you to scale the Return on Engagement (ROE)
    1:36 AM Jan 27th from Tweetie for Mac
  6. RT @GBizzo: When you choose the lesser of two evils, always remember that it is still an evil. -by Max Lerner-
    2:03 AM Jan 27th from iTweetQuote
  7. RT @TechZader: Wife vs World of Warcraft- Who Wins?? http://bit.ly/eQuktL // @DailyShite
    2:04 AM Jan 27th from twitterfeed
  8. RT @Flipbooks: “Anyone who has never made a mistake has never tried anything new” ~Albert Einstein #quote (via @mayhemstudios)
    2:13 AM Jan 27th from Tweetie for Mac
  9. There are no secrets to success. It is the result of preparation, hard work, and learning from failure. (via @GBizzo) > http://bit.ly/e8LljP
    2:14 AM Jan 27th from Tweetie for Mac
  10. @TechZader my GF is more of a gamer than me ;-)
    2:17 AM Jan 27th from Tweetie for Mac
  11. #snowtoriousHike who says black people don’t like snow? http://post.ly/1XSUs (via @baratunde) what? you are black? ;-)
    2:24 AM Jan 27th from Tweetie for Mac
  12. Three reasons why Klout fails as an effective Twitter campaign measurement and optimization tool http://is.gd/O5lZYj (via @jeffreypjacobs)
    2:32 AM Jan 27th from Tweetie for Mac
  13. really should consider getting to sleep. wrapping up excerpt video of my BlogTalkRadio Customer Experience segment http://bit.ly/fW7Lf1 #SM
    3:53 AM Jan 27th from Tweetie for Mac
  14. @cc_chapman give it time. hope not though as @DanKeldsen is coming to Toronto for a collaboration and innovation seminar on Friday with me
    3:54 AM Jan 27th from Tweetie for Mac
  15. #LifeinaDay is Today
    3:58 AM Jan 27th from Tweetie for Mac
  16. Check out this SlideShare presentation : Presentation Lessons from MEGAMIND! http://slidesha.re/dZj67N (via @markfidelman)
    4:10 AM Jan 27th from Tweetie for Mac
  17. 4am Toronto: Cloudy -3.7C / 25.34F [Feels Like: -9 C / 15.8F] Wind: WNW 13 km/h – Bar: 101.1 kPa falling AQHI: 4 (via @wxTO)
    4:11 AM Jan 27th from Tweetie for Mac
  18. need views pls RT > #TDGv Racing Fail: OSN – One-Second Chance #OneSecondAd #SuperBowl Contest Submission http://bit.ly/fMEzF7 #SportsDome
    4:15 AM Jan 27th from Tweetie for Mac
  19. @BlackNerd I like the use of &a at the end of the video to cause the repeat viewing. learned something new today. thanks
    4:24 AM Jan 27th from web
  20. @BlackNerd I take that back. clearly have no clue how you pulled that off as I can’t reproduce :-(
    4:26 AM Jan 27th from web
  21. “What is a Social Media Strategy?” view this and find out http://bit.ly/fKDZyY #TDGv #SocialMedia #SM #Marketing #E20 #SCRM #CustServ #ROI
    4:28 AM Jan 27th from Tweetie for Mac
  22. I uploaded a YouTube video http://lnk.ms/K0gjj
    4:44 AM Jan 27th from MySpace
  23. I uploaded a YouTube video — Interview Question: “What is a Social Media Strategy?” an… http://youtu.be/7pO3RPLcXgM?a
    4:44 AM Jan 27th from Google
  24. The @RLavigne42 Tweet Round-Up is out! http://bit.ly/hoYNY8 ▸ Top stories today by @beingsridhar
    12:31 PM Jan 27th from Paper.li
  25. @TechZader it does have its perks, but always a battle for who gets first dibs at the PS3 or 360 ;-)
    13:15 PM Jan 27th from web Continue reading

The @RLavigne42 Tweet Round-Up: 12:31 PM Jan 24th – 1:36 AM Jan 27th

  1. The @RLavigne42 Tweet Round-Up is out! http://bit.ly/h24t4R ▸ Top stories today by @askaaronlee
    12:31 PM Jan 24th from Paper.li
  2. BlogTalkRadio’s Customer Experience Show Episode 43 – Dr. Graeme Codrington http://soc.li/ix44NDM with guest host @RLavigne42#GenY #GenX
    13:23 PM Jan 24th from web
  3. NICE > @BundlePost “Auto-Hashtag” feature will hashtag all of your posts with keyword replaced hashtags? http://ht.ly/3J9FQ (via @fondalo)
    16:02 PM Jan 24th from Tweetie for Mac
  4. RT @CraigMJamieson: Visualize your LinkedIn network with InMaps http://bit.ly/dPKNDw
    16:45 PM Jan 24th from web
  5. Lesson: if the terms look bad, renegotiate. sounds simple, but not always done. Why? ppl are afraid to ruin a deal. (via @gyehuda) TRUE
    17:00 PM Jan 24th from Tweetie for Mac
  6. Why You Should Be Paying Attention To Kevin Smith http://dlvr.it/F0mH8 (via @techdirt) Huge Lessons Learned from @ThatKevinSmith myself
    17:02 PM Jan 24th from Tweetie for Mac
  7. @randycantrell totally, most things require a walk away mindset by both parties to have a win win deal. why are job contracts one sided :-)
    17:23 PM Jan 24th from Tweetie for Mac
  8. RT @jimworth: “Never trust a computer you can’t lift” RT @tc_geeks: Today is the 27th Birthday of the Mac. Vid is phenomenal http://aol.it/gOs7JJ #apple
    17:27 PM Jan 24th from Echofon
  9. @randycantrell why I think a lot of trust driven personal branding will forever change how companies hire and people pick agents of change
    17:43 PM Jan 24th from Tweetie for Mac
  10. Microsoft embraces phone jailbreakers and Kinect hackers, and we all win by @pgralla http://bit.ly/gmb6NL (via @bakercom1)
    17:52 PM Jan 24th from Tweetie for Mac
  11. Happy Community Manager Appreciation Day. High fives to all my fellow CMs! #CMAD (via @JulieTyios)
    17:55 PM Jan 24th from Tweetie for Mac
  12. RT @CHRISVOSS: A business has to be involving, it has to be fun, and it has to exercise your creative instincts. Richard Branson
    18:34 PM Jan 24th from SocialOomph
  13. @prem_k @SameerPatel @ekolsky email is long dead; insight on that topic > http://www.youtube.com/watch?v=ZhDRimW0WfM cc:@KRCraft (vacation?)
    1:00 AM Jan 25th from Tweetie for Mac
  14. wrapping up a long day in the #TDGv editing studio. spent most of the day rotoscoping an artist into a historical setting for a short film.
    2:28 AM Jan 25th from web
  15. @KILOnegra23 they do say that once you have one, you will have another very q… (YouTube http://youtu.be/GeGN5WcPpiE?a)
    2:40 AM Jan 25th from Google
  16. I commented on a YouTube video http://lnk.ms/H27Wv
    2:40 AM Jan 25th from MySpace
  17. I commented on a YouTube video http://lnk.ms/JslBj
    2:41 AM Jan 25th from MySpace
  18. @titaniumtori I do remember seeing you in line with the Greg Moore book. Dar… (YouTube http://youtu.be/dP8HSTAYTPg?a)
    2:41 AM Jan 25th from Google
  19. The @RLavigne42 Tweet Round-Up is out! http://bit.ly/h24t4R ▸ Top stories today by @rhappe
    12:32 PM Jan 25th from Paper.li
  20. RT @TheDanLevy: Hey CRTC! The 1990’s called and they want their internet billing system back! #IfTheyMeter (via @ahmedbad) SHAME!!!!
    13:30 PM Jan 25th from Tweetie for Mac
  21. canadian companies won’t be able to compete on the internet #iftheymeter (via @guygal) proof positive that this is not just a consumer issue
    13:31 PM Jan 25th from Tweetie for Mac
  22. the revolution will be youtube’d #iftheymeter (via @guygal) this is exactly what the CRTC wants to stiffle (that and Netflix)
    13:32 PM Jan 25th from Tweetie for Mac
  23. Exactly two years ago today My Space 58.4 million monthly visitors, Facebook 55.2 million visitors – think about it (via @wikibrands)
    14:29 PM Jan 25th from Tweetie for Mac
  24. @TriumphForces indeed was great to see @RikEmmett again in a small venue. GF caught a bit of it http://www.youtube.com/watch?v=NhE5b3iieuw
    14:31 PM Jan 25th from Tweetie for Mac
  25. I uploaded a YouTube video — #TDGv Racing Fail: OSN – One-Second Chance http://youtu.be/tF31h083pDg?a
    15:39 PM Jan 25th from Google Continue reading

The @RLavigne42 Tweet Round-Up: 21:44 PM Jan 9th – 15:47 PM Jan 15th

  1. need crm, then collaboration, then change mgmt, etc = true, but useless => Screwdriver, hammer, wrench … or a toolkit! (via @iangertler)
    21:44 PM Jan 9th from Tweetie for Mac
  2. What are the basic rules of social business for #retail. See post here. http://bit.ly/f3yUy0 #nrf11 #nrf #socbiz #scrm (via @rwang0)
    21:45 PM Jan 9th from Tweetie for Mac
  3. Jackpot! thanks for this #scrm treasure trove. RT @wimrampen: maybe you can find it in here? http://bit.ly/gIgZNf (via @KRCraft)
    21:47 PM Jan 9th from Tweetie for Mac
  4. Stop breaking down silos, let’s enginize the pistons http://t.co/dptyOSm /via @MartijnLinssen #e20 (via @raesmaa)
    21:49 PM Jan 9th from Tweetie for Mac
  5. A culture of discipline is not a principle of business; it is a principle of greatness. Jim Collins (via @CHRISVOSS)
    22:02 PM Jan 9th from Tweetie for Mac
  6. RT @ruhanirabin: Past is experience, Present is experiment and Future is expectation. Use your experience in your experiments to achieve your expectations.
    23:00 PM Jan 9th from HootSuite
  7. We didn’t get the memo about shutting down, so we’ll keep working away. We aren’t going anywhere; we’re just getting started.(via @facebook)
    23:33 PM Jan 9th from Tweetie for Mac
  8. In established companies, success means navigating political perceptions. With startups, success means navigating brutal reality. ~@EliasBiz
    0:09 AM Jan 10th from Tweetie for Mac
  9. Top Post: I got a call from a recruiter looking for a “2.0 guy”. Needless to say my reply shocked and surprised him. http://t.co/7zSTAAq
    0:24 AM Jan 10th from Tweet Button
  10. Started a series to answer: http://bit.ly/eGxDry (via @KRCraft) < keep it up Kelly
    0:57 AM Jan 10th from Tweetie for Mac
  11. @KRCraft the basic stuff is pretty strait forward. as with anything it is not the content that is of value but the context that goes with it
    1:10 AM Jan 10th from Tweetie for Mac
  12. Everyone follows. What sets leaders apart is they follow vision. #leadership #vision #BeOriginal (via @Leadershipfreak)
    1:32 AM Jan 10th from Tweetie for Mac
  13. RT @oscarberg: Presentation: The Business Value of Social Software http://j.mp/hwK60u by @BilalJaffery from IBM (via @KRCraft)
    1:34 AM Jan 10th from Tweetie for Mac
  14. Positivity is a choice. Is the glass half empty or half full? YOU get to make the call. (via @CHRISVOSS)
    1:55 AM Jan 10th from Tweetie for Mac
  15. RT @paulschreiber: Palin’s Facebook page mods work OT removing critical comments, but leave one celebrating the murder of a 9-yr-old alone http://t.co/NjRJ546
    2:55 AM Jan 10th from Twitter for Mac
  16. BlogTalkRadio’s The Customer Experience Show – Episode 40 with @rlavigne42 http://bit.ly/gJ956J (via @philsimon) Thanks for the RT Phil
    14:37 PM Jan 10th from Tweetie for Mac
  17. why would you bother having a twitter account if you are not willing to engage with the person who is promoting you after winning a contest?
    14:38 PM Jan 10th from Tweetie for Mac
  18. #TDGv Wonders: What keeps you up at night?
    2:28 AM Jan 12nd from Twitter for iPhone
  19. RT @kollektor: Me, to mate in Brisbane: “You OK? Need anything?” Him: “Send the biggest ShamWow you can find.” Bless.
    2:57 AM Jan 12nd from Twitter for Mac
  20. @aponcier always love reading your blog entries as it forces me to read French :-)
    3:07 AM Jan 12nd from Twitter for iPhone
  21. @BilalJaffery Stop playing with your router and Go To Sleep :-). Btw would love your thoughts on that podcast on customer experience I did
    3:11 AM Jan 12nd from Twitter for iPhone
  22. RT @mijori23: RT @CRMAdvisor 2011: the year when 80% of social CRM projects will fail by @Bob_Thompsonhttp://bit.ly/eexSuq E2.0 too
    3:12 AM Jan 12nd from web
  23. RT @wxto: 3am Toronto: Light Snow -9.3C / 15.26F [Feels Like: -18 C / -0.4F] Wind: N 28 km/h gust 37 km/h – Bar: 101.3 kPa falling AQHI:
    3:14 AM Jan 12nd from ijg
  24. RT @CtKscribe: Seriously, if you were to “Live Every Day As If It Were Your Last” you’d be a psycho and NO one would want to be near you, ever!
    3:18 AM Jan 12nd from TweetDeck
  25. RT @ClaireLeahy: Light travels faster than sound. This is why some people appear bright until you hear them speak.
    3:18 AM Jan 12nd from web Continue reading